hp DesignJet L28500常见故障代码描述,英文手册3
Code: 24.03:00
Description:
Top Cover fans not working
Causes:
The firmware has detected that one or more of the Top Cover fans are not working.
Remedy:
1. Perform the All Fans service test (Page 145) to confirm that none of the Top Cover fans is working. 2. If none of the fans is working, this indicates a failure of the PrintMech PCA, or the cables from the PrintMech PCA. • Check the cables from the PrintMech PCA. • If all the cables from the PrintMech PCA to the fans are connected, replace the PrintMech PCA. 3. If at least one of the fans is working, check whether the failed fans are connected to the array. If they are connected, replace the failed fans. 4. If the error is not cleared, check all the cables from the failed fan to the PrintMech PCA.
Code: 24.1:11
Description:
ISS Top PCA to ISS Bottom PCA cable disconnected
Causes:
The ISS Top PCA to ISS Bottom PCA cable does not seem to be connected.
Remedy:
1. Check that the PrintMech PCA to Pre-Driver PCA cable is not damaged. 2. Check the Pre-Driver PCA LEDs. 3. Check that the Pre-Driver PCA to ISS Bottom PCA cable is correctly connected. 4. Replace the ISS Bottom PCA. 5. Replace the Pre-Driver PCA.
Code: 24:03
Description:
Ink Supply Tubes purge failure
Causes:
The Ink Supply Tubes purge process has failed or has been canceled by the customer.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Ensure that the dummy printheads are correctly installed and purge the Ink Supply Tubes again. 3. Replace the Setup Printhead Kit.
Code: 24:10
Description:
Ink cartridge broken bag
Causes:
A broken bag has been detected in one of the ink cartridges. This error must be solved and the printer checked and cleared of this error code before the printer can resume printing.
Remedy:
1. The front panel message will indicate which ink cartridge has a broken bag. Remove the ink cartridge and check for any ink leaking from the cartridge. In some extreme cases: • Ink can leak from the damaged ink cartridge and contaminate the pressurized air system or • Air can get inside the Ink System causing bubbles in the Ink Tubes, which can damage the printheads. 2. For this issue there is a specific menu selection to recover from the broken bag error. Perform the ¡§Bag Broken Recovery¡- Diagnostic procedure („± Page 154). 3. If the ISS Bottom PCA has been damaged by ink this must be replaced if it cannot be repaired.
Code: 24:11
Description:
PrintMech PCA to ISS Top cable disconnected
Causes:
The PrintMech PCA to ISS Top cable does not seem to be connected.
Remedy:
1. Check that the PrintMech PCA to Pre-Driver PCA cable is not damaged. 2. Check the Pre-Driver PCA LEDs. 3. Check that the Pre-Driver PCA to IIS Top cable is correctly connected. 4. Replace the ISS Top PCA. 5. Replace the Pre-Driver PCA.
Code: 26.0:01
Description:
Contact failure with magenta ink cartridge
Causes:
Bad contact detected in ISS slot 0 floater.
Remedy:
1. Remove the magenta ink cartridge and reinstall it into the printer. 2. Replace the magenta ink cartridge. 3. Check that the ISS to magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to magenta ink cartridge cable.
Code: 26.1:01
Description:
Contact failure with yellow ink cartridge
Causes:
Bad contact detected in ISS slot 1 floater.
Remedy:
1. Remove the yellow ink cartridge and reinstall it into the printer. 2. Replace the yellow ink cartridge. 3. Check that the ISS to yellow ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to yellow ink cartridge cable.
Code: 26.2:01
Description:
Contact failure with black ink cartridge
Causes:
Bad contact detected in ISS slot 2 floater.
Remedy:
1. Remove the black ink cartridge and reinstall it into the printer. 2. Replace the black ink cartridge. 3. Check that the ISS to black ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to black ink cartridge cable.
Code: 26.3:01
Description:
Contact failure with cyan ink cartridge
Causes:
Bad contact detected in ISS slot 3 floater.
Remedy:
1. Remove the cyan ink cartridge and reinstall it into the printer. 2. Replace the cyan ink cartridge. 3. Check that the ISS to cyan ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to cyan ink cartridge cable.
Code: 26.4:01
Description:
Contact failure with light magenta ink cartridge
Causes:
Bad contact detected in ISS slot 4 floater.
Remedy:
1. Remove the light magenta ink cartridge and reinstall it into the printer. 2. Replace the light magenta ink cartridge. 3. Check that the ISS to light magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to light magenta ink cartridge cable.
Code: 26.5:01
Description:
Contact failure with light cyan ink cartridge
Causes:
Bad contact detected in ISS slot 5 floater.
Remedy:
1. Remove the light cyan ink cartridge and reinstall it into the printer. 2. Replace the light cyan ink cartridge. 3. Check that the ISS to light cyan ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to light cyan ink cartridge cable.
Code: 26:14
Description:
A wrong ink cartridge has been detected
Causes:
A wrong ink cartridge has been detected.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Remove the ink cartridges and check that they are the correct ones for this printer. 3. Check that the printer has the latest firmware version; if not, update the firmware to the latest version. 4. Replace the ink cartridges.
Code: 27.1:01
Description:
Calibration failed due to printhead in slot 1
Causes:
Calibration failed to due to poor performance of the cyan/light cyan printhead in slot 1.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.2:01
Description:
Calibration failed due to printhead in slot 2
Causes:
Calibration failed to due to poor performance of the cyan/light cyan printhead in slot 2.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.3:01
Description:
Calibration failed due to printhead in slot 3
Causes:
Calibration failed to due to poor performance of the yellow/black printhead in slot 3.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.4:01
Description:
Calibration failed due to printhead in slot 4
Causes:
Calibration failed to due to poor performance of the yellow/black printhead in slot 4.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.5:01
Description:
Calibration failed due to printhead in slot 5
Causes:
Calibration failed to due to poor performance of the light magenta/magenta printhead in slot 5.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.6:01
Description:
Calibration failed due to printhead in slot 6
Causes:
Calibration failed to due to poor performance of the light magenta/magenta printhead in slot 6.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27:01
Description:
Calibration failed due to a printhead
Causes:
Calibration may have failed due to a high number of blocked nozzles in a printhead.
Remedy:
Clean all printheads and check their status.
Code: 27:14
Description:
A wrong printhead has been detected
Causes:
A wrong printhead has been detected.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Remove the printheads and check that they are the correct ones for this printer. 3. Check that the printer has the latest firmware version; if not, update the firmware to the latest version. 4. Replace the printheads.
Code: 29:01
Description:
Printhead Cleaning Cartridge incorrectly inserted
Causes:
The Printhead Cleaning Cartridge is incorrectly installed.
Remedy:
1. Reseat the Printhead Cleaning Cartridge. 2. Replace the Printhead Cleaning Cartridge if the error continues.
Code: 32:01
Description:
Take-Up Reel disconnected
Causes:
There is a cable connection problem with the Take-Up Reel.
Remedy:
1. If you want to continue using the Take-Up Reel, you must turn off the printer and check that all Take- Up Reel cables are connected (sensor cables, printer cable). 2. If not, cut the substrate and then manually unload it from the Take-Up Reel.
Code: 32:01.1
Description:
Early Take-Up Reel substrate jam
Causes:
This system error happens when there is a small amount of substrate printed (less than 79 inches long), and the Take Up Reel sensor detects that the tension bar is (incorrectly) at the bottom of its path, even though the spindle motor has been rotating for more than 3 seconds. The most likely cause of this error is that the user has forgotten to set the switch direction or tape the substrate to the spindle core.
Remedy:
1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. If needed, use the Take-Up Reel arrow keys to wind the substrate before resuming printing. 4. To resume printing, press OK.
Code: 32:01.2
Description:
Take-Up Reel substrate jam
Causes:
The tension bar has stayed in one of its sensor trigger positions for more than 8 seconds.
Remedy:
1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. Check that nothing is blocking the movement of the tension bar. 4. Ensure that the substrate is following the correct path along the tension bar and diverter bar.
Code: 32:01.9
Description:
Take-Up Reel substrate unexpectedly removed
Causes:
The Take-Up Reel has been disabled because the substrate was unexpectedly removed from it.
Remedy:
Remove all substrate from the printer and reinstall the Take-Up Reel.
Code: 32:02
Description:
Take-Up Reel disconnected at initialization
Causes:
This message is shown during initialization of the printer; it warns that the Take-Up Reel has been disconnected while the printer was off. This error is also shown if the user tries to enable the Take-Up Reel but it is not connected to the printer.
Remedy:
Connect the Take-Up Reel to the printer and press OK to continue.
Code: 4.63:11
Description:
Overdrive power regulator open circuit
Causes:
Overdrive power regulator open circuit. If the error appears in the middle of a print and recovers after cooling down, it could be caused by an abnormal increase in the drying module temperature leading one of the thermal switches to open. See System Errors 15.03:00 and 15.20:01 for more information.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections and heaters with a tester. 4. Check the drying module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches. • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the drying heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ‘Minimum Drying Power’ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Drying Power to 0, and check whether the error remains. • Check that there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
Code: 41:03
Description:
Media-Axis Motor electrical current limit
Causes:
Electrical current limit in the Media-Axis Motor.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of substrate inside the substrate path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. 3. Replace the Media-Axis Motor.
Code: 42.10:11
Description:
Scan-Axis Motor cooling fan not connected
Causes:
The Scan-Axis Motor cooling fan is not connected.
Remedy:
1. Perform the Scan Axis Service test. 2. Check that the Scan-Axis Motor fan cable is not damaged and is correctly connected to the PrintMech PCA. 3. Replace the Scan-Axis Motor fan. 4. Replace the PrintMech PCA.
Code: 42.11:10
Description:
Scan-Axis Motor cooling fan fault
Causes:
Scan-Axis Motor cooling fan fault. It is connected, but when applying PWM it does not turn.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Scan-Axis Motor Fan.
Code: 42:03
Description:
Scan-Axis Motor electrical current limit
Causes:
Electrical current limit in the Scan-Axis Motor.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Open the Window and check for any visible obstacles restricting the movement of the Carriage. If there is a wrinkled mass of substrate inside the printer, clear the substrate jam by following the instructions in the User¡¦s Guide. 3. Replace the Scan Axis Motor.
Code: 42:10
Description:
Electrical fault in the Scan Axis area
Causes:
Electrical fault in Carriage Motor or starting the Scan Axis or Homing Scan Axis.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Scan Axis Motor.
Code: 43.11:11
Description:
Vacuum Fan 2 or 3 not connected
Causes:
Vacuum Fan 2 or 3 is not connected.
Remedy:
1. Check cable connections between the PrintMech PCA and Eolas IDS side. 2. Replace Eolas. 3. Replace the PrintMech PCA.
Code: 43.12:11
Description:
Vacuum Fan 2 or 3 stopped
Causes:
Vacuum Fan 2 or 3 has stopped.
Remedy:
1. Check the cable connections between Eolas and Vacuum Fans IDS side. 2. Replace the Vacuum Fans.
Code: 43.13:10
Description:
Vacuum Fan 2 or 3 overcurrent
Causes:
Vacuum Fan 2 or 3 overcurrent.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fans IDS side.
Code: 43.14:10
Description:
Vacuum Fan 2 or 3 low performance
Causes:
Vacuum Fan 2 or 3 is not performing adequately.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fans IDS side.
Code: 43.2:11
Description:
Vacuum Fan stopped
Causes:
A Vacuum Fan has stopped.
Remedy:
1. Check the cable connections between SVS side fans. 2. Replace the Vacuum Fan SVS side.
Code: 43.3:10
Description:
Vacuum Fan overcurrent
Causes:
Vacuum Fan overcurrent.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fan SVS side.
Code: 43.4:10
Description:
Vacuum Fan low performance
Causes:
Vacuum Fan low performance.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fan SVS side.
Code: 43:11
Description:
Vacuum Fan not connected
Causes:
A Vacuum Fan does not seem to be connected.
Remedy:
1. Check the cable connections between the Mini Interconnect PCA and Eolas SVS side. 2. Replace Eolas. 3. Replace the Mini Interconnect PCA.
Code: 44.1:01
Description:
Waste Management cable not connected
Causes:
The waste management system cable is disconnected.
Remedy:
1. Check the connections between the Waste Management PCA and the printer. 2. Check the connections to the Interconnect PCA. 3. Check that the cable of the waste management system is correctly connected to the connector at the EBOX (this check can be done by the customer). This is the most probable cause. 4. Replace the Waste Management module (this part can be changed by the customer). 5. Check that the cable from the EBOX to the Interconnect PCA is correctly connected. 6. Check that the cables going from the Interconnect PCA to the PrintMech PCA are correctly connected. 7. Replace the Interconnect PCA. 8. Replace the PrintMech PCA.
Description:
Top Cover fans not working
Causes:
The firmware has detected that one or more of the Top Cover fans are not working.
Remedy:
1. Perform the All Fans service test (Page 145) to confirm that none of the Top Cover fans is working. 2. If none of the fans is working, this indicates a failure of the PrintMech PCA, or the cables from the PrintMech PCA. • Check the cables from the PrintMech PCA. • If all the cables from the PrintMech PCA to the fans are connected, replace the PrintMech PCA. 3. If at least one of the fans is working, check whether the failed fans are connected to the array. If they are connected, replace the failed fans. 4. If the error is not cleared, check all the cables from the failed fan to the PrintMech PCA.
Code: 24.1:11
Description:
ISS Top PCA to ISS Bottom PCA cable disconnected
Causes:
The ISS Top PCA to ISS Bottom PCA cable does not seem to be connected.
Remedy:
1. Check that the PrintMech PCA to Pre-Driver PCA cable is not damaged. 2. Check the Pre-Driver PCA LEDs. 3. Check that the Pre-Driver PCA to ISS Bottom PCA cable is correctly connected. 4. Replace the ISS Bottom PCA. 5. Replace the Pre-Driver PCA.
Code: 24:03
Description:
Ink Supply Tubes purge failure
Causes:
The Ink Supply Tubes purge process has failed or has been canceled by the customer.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Ensure that the dummy printheads are correctly installed and purge the Ink Supply Tubes again. 3. Replace the Setup Printhead Kit.
Code: 24:10
Description:
Ink cartridge broken bag
Causes:
A broken bag has been detected in one of the ink cartridges. This error must be solved and the printer checked and cleared of this error code before the printer can resume printing.
Remedy:
1. The front panel message will indicate which ink cartridge has a broken bag. Remove the ink cartridge and check for any ink leaking from the cartridge. In some extreme cases: • Ink can leak from the damaged ink cartridge and contaminate the pressurized air system or • Air can get inside the Ink System causing bubbles in the Ink Tubes, which can damage the printheads. 2. For this issue there is a specific menu selection to recover from the broken bag error. Perform the ¡§Bag Broken Recovery¡- Diagnostic procedure („± Page 154). 3. If the ISS Bottom PCA has been damaged by ink this must be replaced if it cannot be repaired.
Code: 24:11
Description:
PrintMech PCA to ISS Top cable disconnected
Causes:
The PrintMech PCA to ISS Top cable does not seem to be connected.
Remedy:
1. Check that the PrintMech PCA to Pre-Driver PCA cable is not damaged. 2. Check the Pre-Driver PCA LEDs. 3. Check that the Pre-Driver PCA to IIS Top cable is correctly connected. 4. Replace the ISS Top PCA. 5. Replace the Pre-Driver PCA.
Code: 26.0:01
Description:
Contact failure with magenta ink cartridge
Causes:
Bad contact detected in ISS slot 0 floater.
Remedy:
1. Remove the magenta ink cartridge and reinstall it into the printer. 2. Replace the magenta ink cartridge. 3. Check that the ISS to magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to magenta ink cartridge cable.
Code: 26.1:01
Description:
Contact failure with yellow ink cartridge
Causes:
Bad contact detected in ISS slot 1 floater.
Remedy:
1. Remove the yellow ink cartridge and reinstall it into the printer. 2. Replace the yellow ink cartridge. 3. Check that the ISS to yellow ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to yellow ink cartridge cable.
Code: 26.2:01
Description:
Contact failure with black ink cartridge
Causes:
Bad contact detected in ISS slot 2 floater.
Remedy:
1. Remove the black ink cartridge and reinstall it into the printer. 2. Replace the black ink cartridge. 3. Check that the ISS to black ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to black ink cartridge cable.
Code: 26.3:01
Description:
Contact failure with cyan ink cartridge
Causes:
Bad contact detected in ISS slot 3 floater.
Remedy:
1. Remove the cyan ink cartridge and reinstall it into the printer. 2. Replace the cyan ink cartridge. 3. Check that the ISS to cyan ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to cyan ink cartridge cable.
Code: 26.4:01
Description:
Contact failure with light magenta ink cartridge
Causes:
Bad contact detected in ISS slot 4 floater.
Remedy:
1. Remove the light magenta ink cartridge and reinstall it into the printer. 2. Replace the light magenta ink cartridge. 3. Check that the ISS to light magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to light magenta ink cartridge cable.
Code: 26.5:01
Description:
Contact failure with light cyan ink cartridge
Causes:
Bad contact detected in ISS slot 5 floater.
Remedy:
1. Remove the light cyan ink cartridge and reinstall it into the printer. 2. Replace the light cyan ink cartridge. 3. Check that the ISS to light cyan ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 4. Replace the ISS to light cyan ink cartridge cable.
Code: 26:14
Description:
A wrong ink cartridge has been detected
Causes:
A wrong ink cartridge has been detected.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Remove the ink cartridges and check that they are the correct ones for this printer. 3. Check that the printer has the latest firmware version; if not, update the firmware to the latest version. 4. Replace the ink cartridges.
Code: 27.1:01
Description:
Calibration failed due to printhead in slot 1
Causes:
Calibration failed to due to poor performance of the cyan/light cyan printhead in slot 1.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.2:01
Description:
Calibration failed due to printhead in slot 2
Causes:
Calibration failed to due to poor performance of the cyan/light cyan printhead in slot 2.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.3:01
Description:
Calibration failed due to printhead in slot 3
Causes:
Calibration failed to due to poor performance of the yellow/black printhead in slot 3.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.4:01
Description:
Calibration failed due to printhead in slot 4
Causes:
Calibration failed to due to poor performance of the yellow/black printhead in slot 4.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.5:01
Description:
Calibration failed due to printhead in slot 5
Causes:
Calibration failed to due to poor performance of the light magenta/magenta printhead in slot 5.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27.6:01
Description:
Calibration failed due to printhead in slot 6
Causes:
Calibration failed to due to poor performance of the light magenta/magenta printhead in slot 6.
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, clean all printheads and check their status.
Code: 27:01
Description:
Calibration failed due to a printhead
Causes:
Calibration may have failed due to a high number of blocked nozzles in a printhead.
Remedy:
Clean all printheads and check their status.
Code: 27:14
Description:
A wrong printhead has been detected
Causes:
A wrong printhead has been detected.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Remove the printheads and check that they are the correct ones for this printer. 3. Check that the printer has the latest firmware version; if not, update the firmware to the latest version. 4. Replace the printheads.
Code: 29:01
Description:
Printhead Cleaning Cartridge incorrectly inserted
Causes:
The Printhead Cleaning Cartridge is incorrectly installed.
Remedy:
1. Reseat the Printhead Cleaning Cartridge. 2. Replace the Printhead Cleaning Cartridge if the error continues.
Code: 32:01
Description:
Take-Up Reel disconnected
Causes:
There is a cable connection problem with the Take-Up Reel.
Remedy:
1. If you want to continue using the Take-Up Reel, you must turn off the printer and check that all Take- Up Reel cables are connected (sensor cables, printer cable). 2. If not, cut the substrate and then manually unload it from the Take-Up Reel.
Code: 32:01.1
Description:
Early Take-Up Reel substrate jam
Causes:
This system error happens when there is a small amount of substrate printed (less than 79 inches long), and the Take Up Reel sensor detects that the tension bar is (incorrectly) at the bottom of its path, even though the spindle motor has been rotating for more than 3 seconds. The most likely cause of this error is that the user has forgotten to set the switch direction or tape the substrate to the spindle core.
Remedy:
1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. If needed, use the Take-Up Reel arrow keys to wind the substrate before resuming printing. 4. To resume printing, press OK.
Code: 32:01.2
Description:
Take-Up Reel substrate jam
Causes:
The tension bar has stayed in one of its sensor trigger positions for more than 8 seconds.
Remedy:
1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. Check that nothing is blocking the movement of the tension bar. 4. Ensure that the substrate is following the correct path along the tension bar and diverter bar.
Code: 32:01.9
Description:
Take-Up Reel substrate unexpectedly removed
Causes:
The Take-Up Reel has been disabled because the substrate was unexpectedly removed from it.
Remedy:
Remove all substrate from the printer and reinstall the Take-Up Reel.
Code: 32:02
Description:
Take-Up Reel disconnected at initialization
Causes:
This message is shown during initialization of the printer; it warns that the Take-Up Reel has been disconnected while the printer was off. This error is also shown if the user tries to enable the Take-Up Reel but it is not connected to the printer.
Remedy:
Connect the Take-Up Reel to the printer and press OK to continue.
Code: 4.63:11
Description:
Overdrive power regulator open circuit
Causes:
Overdrive power regulator open circuit. If the error appears in the middle of a print and recovers after cooling down, it could be caused by an abnormal increase in the drying module temperature leading one of the thermal switches to open. See System Errors 15.03:00 and 15.20:01 for more information.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections and heaters with a tester. 4. Check the drying module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches. • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the drying heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ‘Minimum Drying Power’ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Drying Power to 0, and check whether the error remains. • Check that there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
Code: 41:03
Description:
Media-Axis Motor electrical current limit
Causes:
Electrical current limit in the Media-Axis Motor.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of substrate inside the substrate path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. 3. Replace the Media-Axis Motor.
Code: 42.10:11
Description:
Scan-Axis Motor cooling fan not connected
Causes:
The Scan-Axis Motor cooling fan is not connected.
Remedy:
1. Perform the Scan Axis Service test. 2. Check that the Scan-Axis Motor fan cable is not damaged and is correctly connected to the PrintMech PCA. 3. Replace the Scan-Axis Motor fan. 4. Replace the PrintMech PCA.
Code: 42.11:10
Description:
Scan-Axis Motor cooling fan fault
Causes:
Scan-Axis Motor cooling fan fault. It is connected, but when applying PWM it does not turn.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Scan-Axis Motor Fan.
Code: 42:03
Description:
Scan-Axis Motor electrical current limit
Causes:
Electrical current limit in the Scan-Axis Motor.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Open the Window and check for any visible obstacles restricting the movement of the Carriage. If there is a wrinkled mass of substrate inside the printer, clear the substrate jam by following the instructions in the User¡¦s Guide. 3. Replace the Scan Axis Motor.
Code: 42:10
Description:
Electrical fault in the Scan Axis area
Causes:
Electrical fault in Carriage Motor or starting the Scan Axis or Homing Scan Axis.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Scan Axis Motor.
Code: 43.11:11
Description:
Vacuum Fan 2 or 3 not connected
Causes:
Vacuum Fan 2 or 3 is not connected.
Remedy:
1. Check cable connections between the PrintMech PCA and Eolas IDS side. 2. Replace Eolas. 3. Replace the PrintMech PCA.
Code: 43.12:11
Description:
Vacuum Fan 2 or 3 stopped
Causes:
Vacuum Fan 2 or 3 has stopped.
Remedy:
1. Check the cable connections between Eolas and Vacuum Fans IDS side. 2. Replace the Vacuum Fans.
Code: 43.13:10
Description:
Vacuum Fan 2 or 3 overcurrent
Causes:
Vacuum Fan 2 or 3 overcurrent.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fans IDS side.
Code: 43.14:10
Description:
Vacuum Fan 2 or 3 low performance
Causes:
Vacuum Fan 2 or 3 is not performing adequately.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fans IDS side.
Code: 43.2:11
Description:
Vacuum Fan stopped
Causes:
A Vacuum Fan has stopped.
Remedy:
1. Check the cable connections between SVS side fans. 2. Replace the Vacuum Fan SVS side.
Code: 43.3:10
Description:
Vacuum Fan overcurrent
Causes:
Vacuum Fan overcurrent.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fan SVS side.
Code: 43.4:10
Description:
Vacuum Fan low performance
Causes:
Vacuum Fan low performance.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Vacuum Fan SVS side.
Code: 43:11
Description:
Vacuum Fan not connected
Causes:
A Vacuum Fan does not seem to be connected.
Remedy:
1. Check the cable connections between the Mini Interconnect PCA and Eolas SVS side. 2. Replace Eolas. 3. Replace the Mini Interconnect PCA.
Code: 44.1:01
Description:
Waste Management cable not connected
Causes:
The waste management system cable is disconnected.
Remedy:
1. Check the connections between the Waste Management PCA and the printer. 2. Check the connections to the Interconnect PCA. 3. Check that the cable of the waste management system is correctly connected to the connector at the EBOX (this check can be done by the customer). This is the most probable cause. 4. Replace the Waste Management module (this part can be changed by the customer). 5. Check that the cable from the EBOX to the Interconnect PCA is correctly connected. 6. Check that the cables going from the Interconnect PCA to the PrintMech PCA are correctly connected. 7. Replace the Interconnect PCA. 8. Replace the PrintMech PCA.
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