hp Latex 3000常见故障代码描述,英文手册7
Code: 47.05.14:04
Description:
Wiper input motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
Causes:
a. Input motor drive PCA wiring/cabling problem b. Input motor drive PCA malfunction
Remedy:
1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.
Code: 47.05.15:04
Description:
Wiper output motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
Causes:
a. Input motor drive PCA wiring/cabling problem b. Input motor drive PCA malfunction
Remedy:
1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.
Code: 48.00.00:01
Description:
PPS misalignment. Run diagnostics to recover PPS subsystem. If the problem persists, call hp service. The relative movement of one of the PPS modules with respect to the other is incorrect, which means that there is danger of a misalignment of the complete system. With this system error the system is protecting itself to prevent any possible damage. This system error can also happen when the distance between the homing position and the engage position is more than 7 mm.
Causes:
a. A trapped obstruction has damaged the power transmission and has broken the mechanical power chain. b. Moving down a homing sensor has been activated or the PPS switch has failed.
Remedy:
1. Restart the printer. 2. Try to move the carriage beam to the normal position (from the Internal Print Server or Print Care). If it is still failing, reboot in diagnostic mode and perform the same operation from Print Care. 3. From the diagnostic mode, perform the switch diagnostic, testing the four different homing switches of the PPS. 4. If the carriage beam is misaligned, perform a manual alignment by removing the PPS motor and turning the PPS gear system until they are aligned. 5. Check that all the PPS supports are touching the scan axis. 6. Check whether any object is trapped between the scan axis and PPS support.
Code: 48.01.01:01 ... 48.01.04:01
Description:
Servo shutdown PPS X not usable, but printing enabled/disabled depending on PPS value. If the problem persists, call your service representative. The meaning of X is: 1 = front right motor 2 = rear right motor 3 = rear left motor (IDS side) 4 = front left motor (IDS side) An error in the closed-loop control (servo control) of the PPS system has occurred. This error indicates that the PPS system is not moving as expected in closed-loop control. The servo-controlled movements consist of applying a specific PWM to a motor (a certain amount of energy) and receiving the feedback of an encoder about the actual movement of the motor after applying that specific PWM. Therefore, if after applying a specific PWM the encoder does not register the expected number of encoder counts (movement), the system will produce this error. Also if the PWM values come out of a certain range of values for the movement (i.e too high PWM to obtain a movement), this error is produced.
Causes:
a. PWM signal not supplied to motor. PWM generator (driver) failure, motor failure, cable failure, or disconnected. b. Encoder signals indicating the movement not registered. Encoder disconnected, encoder broken or failed, cable disconnected, or the electrical system receiving the encoder signal has failed. c. PWM is too high due to a mechanical failure. Mechanical system jammed, mechanical system broken or loose. d. PPS system fuse failure. Contact between mechanical system fuse and the motor module.
Remedy:
1. Check the connection of PPS motor power cable and encoder cables. 2. Check that power is supplied to the encoder PCA (LED in the main interconnect). 3. With PPS in the high position, unscrew the X-Y bushing, and check that it can move smoothly through the column. The screwdriver needs to be long. 4. With the PPS in the low position, remove the bottom stopper to the PPS screw (may need to remove the left and right curing module). 5. Remove each PPS screw with a flat screwdriver and then grease the parts. Check that there are no obstructions. 6. If you find plastic or metal obstructions, you will have to remove the corresponding PPS motor assembly later to clean it too. 7. If the high friction error continues, swap the PPS screw from one to the other, and check whether the failure is following the PPS screw. 8. Check mechanical blocking status in the system fuse.
Code: 48.01.01:02 ... 48.01.04:02
Description:
Movement X test fault. Subsystem disabled, but printing may be possible. If not, run diagnostics. If the problem still persists, call hp service. The meaning of X is: 1 = front right PPS movement test fault 2 = rear right PPS movement test fault 3 = rear left PPS movement test fault 4 = front left PPS movement test fault During start-up the printer produces an automatic check by making a small movement forwards and backwards to check the main system functionality (motor moves, encoder signals are received). This error is produced when this test fails. As the movement is very small, this error usually represents a critical error such as cables disconnected, motor failure, or a PCA fault.
Causes:
a. Cable connection failure b. Rotor of the motor blocked c. Motor failure/encoder d. Main interconnect board failure (for the right PPS systems) e. Remote controller failure (for the left PPS systems)
Remedy:
1. Check correct connection of PPS motor power cable and encoder cables. 2. Check that the motor is not blocked by anything. 3. Perform the PPS motor diagnostic test. 4. Check mechanical blocking status in the mechanical movement limiter. 5. Replace the PPS motor together with the encoder system and cabling. 6. Replace the main interconnect board or the remote controller board, depending on which part has failed.
Code: 48.02.01:40 ... 48.02.04:40
Description:
Servo X current out of range. Run diagnostics. If the problem still persists, call your service representative. The meaning of X is: 1 = front right PPS 2 = rear right PPS 3 = rear left PPS 4 = front left PPS
Causes:
a. Environmental conditions of PCA driver b. Overworking conditions of driver in the PCA c. Main interconnect board failure (for the right PPS systems). d. Remote controller failure (for the left PPS systems)
Remedy:
1. Perform carriage beam system recovery. If this is not possible, recover the system manually by removing the motor and aligning the PPS by hand. 2. Perform PPS motor diagnostic test. 3. Check correct connection of PPS motor power cable and encoder cables. 4. Perform move to load position and check the average and maximum points of PWM values for high constant values of friction. If the values are very high, grease the PPS system. If the system error persists, replace the PPS motor mount unit that fails. 5. Replace the main interconnect board or the remote controller board, depending on the failing side. œ E-cabinet PPS control motors: main interconnect œ IDS PPS controlled motors: remote controller board
Code: 48.05.3X:04
Description:
Driver motor PCA X communication issue. Run diagnostics to recover the PPS subsystem. If the problem persists, call your service representative.
Causes:
a. Cabling/wiring problem b. E-box problem c. Driver motor PCA problem
Remedy:
1. Check wiring. 2. Run the subsystem diagnostics for PPS and e-box. Replace the faulty part.
Code: 49.01.01:01, 49.01.02:01
Description:
X = 1 left, X=2 right bar aerosol removal fan fault detected. Run subsystem diagnostic to check them. If any fan doesn't work, call your support representative. The aerosol produced while printing may affect print quality. The aerosol can make other parts of the printer dirty, such as encoders or sensors, and create spontaneous failures. You should repair the problem as soon as possible.
Causes:
a. The carriage has two fan arrays with 5 fans to each array. The fans have a fault signal which is activated when the fan is powered but not rotating. Fans or arrays not connected will not display this error. b. One of the fans burned or failed. c. Carriage interconnect power fault (24 V) d. Carriage interconnect driver fault e. Data cable failure f. Printhead interconnect
Remedy:
1. Check whether the fans are rotating when they are activated. Perform diagnostics. 2. Replace the aerosol fans. 3. Ensure 24 V are reaching the carriage interconnect: see the 24 V LED. 4. Replace the carriage interconnect. See Carriage interconnect PCA. 5. Swap fan array connections and perform the fan array diagnostic test to check which fan has failed. 6. Swap over data cables to confirm a data cable failure, replace the failed data cable. 7. If there is a signal failure, swap over the printhead interconnects 2 and 3, then recheck and confirm the error, and replace the faulty printhead interconnect.
Code: 49.02.01:02
Description:
Left or right bar aerosol removal nozzle clog detected. Ensure that aerosol removal air inlet is clean.
Causes:
a. Nozzle/filter clogged b. Pressure sensor clogged/failing or connections damaged
Remedy:
1. Check and clean the inlet. 2. Check and/or replace the filter. 3. Check the pressure sensor and its connections.
Code: 49.02.01:07
Description:
Left or right bar aerosol removal filter almost full. Replace it with a new one as soon as possible.
Causes:
Remedy:
Run subsystem diagnostic.
Code: 49.02.01:09
Description:
Left or right bar aerosol removal filter not present. Check that the filter is in place. If the filter is already installed, run diagnostic.
Causes:
Having set high fan PWM pressure, the value is low.
Remedy:
1. Check that the filter is present. 2. Check the box sealing. 3. Run subsystem diagnostic.
Code: 49.02.02:02
Description:
Left or right bar aerosol removal nozzle clog detected. Ensure that aerosol removal air inlet is clean.
Causes:
a. Nozzle/filter clogged b. Pressure sensor clogged/failing or connections damaged
Remedy:
1. Check and clean the inlet. 2. Check and/or replace the filter. 3. Check the pressure sensor and its connections.
Code: 49.02.02:07
Description:
Left or right bar aerosol removal filter almost full. Replace it with a new one as soon as possible.
Causes:
Remedy:
Run subsystem diagnostic.
Code: 49.02.02:09
Description:
Left or right bar aerosol removal filter not present. Check that the filter is in place. If the filter is already installed, run diagnostic.
Causes:
Having set high fan PWM pressure, the value is low.
Remedy:
1. Check that the filter is present. 2. Check the box sealing. 3. Run subsystem diagnostic.
Code: 49.03.01:09
Description:
Left or right bar aerosol removal pressure sensor not connected. Run subsystem diagnostic to check them. If problem is confirmed call support.
Causes:
a. Pressure sensor tube is not connected. b. Pressure sensor is not connected to Sinatra PCA. c. Sinatra PCA is failing.
Remedy:
1. Run subsystem diagnostic. 2. Check tube connection. 3. Check sensor cable. 4. Replace Sinatra PCA.
Code: 49.03.01:31
Description:
Left or right bar aerosol removal negative pressure detected. Run subsystem diagnostic.
Causes:
a. The pressure sensor tube is connected to the wrong side of the sensor. b. The pressure sensor is failing. c. The Sinatra PCA is failing. d. The aerosol fan is installed in the reverse direction.
Remedy:
1. Run subsystem diagnostic. 2. Check that the pressure sensor tube is in the right position. 3. Check that the pressure sensor is working. 4. The drying PCA is failing, run drying diagnostics before replacing it. 5. Check that the aerosol fans are correctly installed.
Code: 49.03.01:32
Description:
Left or right bar aerosol removal pressure value too high. Run subsystem diagnostic.
Causes:
The pressure value is out of the pressure sensor range of measurement.
Remedy:
1. Run subsystem diagnostic. 2. Replace the pressure sensor. 3. Replace the Sinatra PCA.
Code: 49.03.01:33
Description:
Left or right bar aerosol removal pressure value too low. Run subsystem diagnostic.
Causes:
The most probable cause of this error is that the tube that connects the pressure sensor (Sensirion SDP1000- L05) to the aerosol removal box is disconnected or pinched. The sensor is located near the right bar aerosol removal box, and the tube should be connected from the sensor inlet marked as Lo to the inlet at the bottom of the aerosol removal box: œ The tube should not be pinched. œ The tube should go up to the full length of the inlets at the sensor and the box. If the tube is properly connected at both inlets, make sure that it is not pinched by any other element in the carriage. If the pressure sensor reading is too low, the aerosol removal bar will work at full power (the module will be very noisy) and there may be small errors in dot placement that could produce grain.
Remedy:
1. Run subsystem diagnostic. 2. Check that all tubes are properly connected and not pinched. 3. Check cable connections. 4. Replace the sensor.
Code: 49.03.02:09
Description:
Left or right bar aerosol removal pressure sensor not connected. Run subsystem diagnostic to check them. If problem is confirmed call support
Causes:
a. Pressure sensor tube is not connected. b. Pressure sensor is not connected to Sinatra PCA. c. Sinatra PCA is failing.
Remedy:
1. Run subsystem diagnostic. 2. Check tube connection. 3. Check sensor cable. 4. Replace the Sinatra PCA.
Code: 49.03.02:31
Description:
Left or right bar aerosol removal negative pressure detected. Run subsystem diagnostic.
Causes:
a. The pressure sensor tube is connected to the wrong side of the sensor. b. The pressure sensor is failing. c. The Sinatra PCA is failing. d. The aerosol fan is installed in the reverse direction.
Remedy:
1. Run subsystem diagnostic. 2. Check that the pressure sensor tube is in the right position. 3. Check that the pressure sensor is working. 4. The drying PCA is failing, run drying diagnostics before replacing it. 5. Check that the aerosol fans are correctly installed.
Code: 49.03.02:32
Description:
Left or right bar aerosol removal pressure value too high. Run subsystem diagnostic.
Causes:
The pressure value is out of the pressure sensor range of measurement.
Remedy:
1. Run subsystem diagnostic. 2. Replace the pressure sensor. 3. Replace the Sinatra PCA.
Code: 49.03.02:33
Description:
Left or right bar aerosol removal pressure value too low. Run subsystem diagnostic.
Causes:
The most probable cause of this error is that the tube that connects the pressure sensor (Sensirion SDP1000- L05) to the aerosol removal box is disconnected or pinched. The sensor is located near the right bar aerosol removal box, and the tube should be connected from the sensor inlet marked as Lo to the inlet at the bottom of the aerosol removal box: œ The tube should not be pinched. œ The tube should go up to the full length of the inlets at the sensor and the box. If the tube is properly connected at both inlets, make sure that it is not pinched by any other element in the carriage. If the pressure sensor reading is too low, the aerosol removal bar will work at full power (the module will be very noisy) and there may be small errors in dot placement that could produce grain.
Remedy:
1. Run subsystem diagnostic. 2. Check that all tubes are properly connected and not pinched. 3. Check cable connections. 4. Replace the sensor.
Code: 50.00.01:00
Description:
OMAS is not tracking substrate. This error is triggered when the OMAS is disconnected as the result of a failed calibration or repeated navigation failures during a plot. The error is logged in a file.
Causes:
a. Substrate not navigable b. OMAS window dirty c. OMAS failure
Remedy:
1. Check whether the substrate type is transparent or lacks sufficient features to be read by the OMAS. If this is the case, turn off the OMAS for that substrate type. 2. Clean the OMAS window. See the user’s guide. 3. Replace the OMAS platen assembly
Code: 50.00.01:89
Description:
Double-sided only, cannot find the registration line. Reload substrate. If error persists, run diagnostics.
Causes:
a. Substrate bubble b. Dirty sensor c. Faulty sensor
Remedy:
1. Check that the substrate is navigable, properly loaded, and flat over the sensor. 2. Run the OMAS cleanliness diagnostic and clean it if necessary. 3. Replace the OMAS.
Code: 50.01.01:00
Description:
OMAS doesn't see fiducials.
Causes:
a. Substrate bubble b. Dirty sensor c. Faulty sensor
Remedy:
1. Check that the substrate is navigable, properly loaded, and flat over the sensor. 2. Run the OMAS cleanliness diagnostic and clean it if necessary. 3. Replace the OMAS.
Code: 50.01.01:01
Description:
OMAS opti-electronics error (cable or mini-PCA at sensor). OMAS disabled. But the printer can still print. Run diagnostics and/or call your support representative. Critical error detected on the OMAS controller board. This failure occurs only during the OMAS controller selftest (when the printer starts).
Causes:
a. Sporadic failure b. Failure in OMAS controller
Remedy:
1. Restart the printer. This may be sufficient in some cases. 2. If the error is persistent, you can continue printing by turning off the OMAS. 3. Check the OMAS controller board to make sure that everything is correctly connected and undamaged. 4. Replace the OMAS and vacuum control box.
Code: 50.01.01:77
Description:
OMAS window dirty. OMAS disabled, but the printer can still print. Run diagnostics and/or call support.
Causes:
a. OMAS is dirty. b. OMAS is not properly connected. c. OMAS is faulty. d. OMAS PCA is faulty.
Remedy:
1. Check and clean the OMAS window. 2. Run subsystem diagnostics. 3. Check connections. 4. Replace OMAS and/or OMAS PCA.
Code: 50.03.01:01
Description:
OMAS controller operational failure. Substrate advance closed loop lost. Run diagnostic and call support if the problem persists.. The OMAS is disabled, and the printer tries to continue printing. The OMAS will be re-enabled at the next start-up.
Causes:
1. Sporadic failure 2. Internal firmware error in OMAS controller 3. OMAS controller failure
Remedy:
1. Restart the printer. This may be sufficient in some cases. 2. If the error is persistent, it is possible to continue printing by turning off the OMAS. However, we recommend solving the system error to obtain the full range of printer features. 3. Replace the OMAS and vacuum control box. 4. Replace the OMAS cable
Code: 50.03.01:03
Description:
OMAS firmware version mismatch. OMAS disabled, but the printer can still print. Check that your firmware is up to date.. The system automatically updates the internal firmware when a mismatch occurs; therefore this error is displayed only if the internal system has been corrupted and an update is not possible.
Causes:
Failure in OMAS controller
Remedy:
Replace the OMAS and vacuum control box.
Code: 50.07.01:04
Description:
OMAS controller CAN communication error. Substrate advance closed loop lost. Run diagnostic, and call your support representative if the problem persists.. Failure in communication with the OMAS controller board via CAN from the main interconnect board.
Causes:
a. OMAS controller power failure b. CAN cable line failure œ From main interconnect board to OMAS controller (cable disconnected or failed) œ From upper engine PCA to main interconnect board c. Vacuum controller PCA CAN line failure d. OMAS controller failure
Remedy:
1. Perform the power diagnostics procedure to supply 24 V power. Check power LEDs on the vacuum controller. If the LEDs are off, check power arrival in the power connector (GND, 5 V and 24 V). 2. If power does not arrive, check cable connections in the main interconnect board and ensure voltages are coming from the main interconnect board connector. 3. If power does not leave the main interconnect board, remove the main interconnect board cover and ensure all power LEDs are on. 4. If all the main interconnect board power LEDs are not on, check power arrival to the main interconnect board, check cable integrity and connectors. 5. If no problem with the cables or connectors is found, replace the main power supply. See E-box PSU. 6. If power arrives to the main interconnect board, replace the main interconnect board. 7. Check data cable connections. 8. Any LAN cable with the necessary length can be used to perform troubleshooting. Replace the cable and restart the printer. If the problem is the LAN cable, hp recommends that you replace it with the appropriate hp service part. 9. Disassemble the OMAS and vacuum PCA box and ensure all connections are correct. 10. Replace the OMAS and vacuum control box.
Code: 51.01.00:92
Description:
Main window is open. Close the windows to continue printing. If the problem persists, run diagnostic to identify problem.
Causes:
a. Main window is open or switch finger is missing or damaged. b. Switch is not connected or wiring is damaged. c. Switch is faulty.
Remedy:
1. Check that, when the window is closed, the switch is mechanically activated. 2. Check the wiring and plugs. 3. Replace the switch.
Code: 51.02.00:92
Description:
Front cover is open. Close the front cover to continue printing. If the problem persists, run diagnostic to identify problem.
Causes:
a. Front cover is open or safety interlock finger is missing or damaged. b. Safety interlock is not connected or wiring is damaged. c. Safety interlock malfunction.
Remedy:
1. Check that, when the front cover is closed, the switch is mechanically activated (run diagnostic). 2. Check wiring and plugs. 3. Replace the safety interlock.
Code: 51.03.00:92
Description:
Loading table is not closed. Close loading table to continue printing. If the problem persists, run diagnostic to identify problem.
Causes:
a. Loading table is open or safety interlock finger is missing or damaged. b. Safety interlock is not connected or wiring is damaged. c. Safety interlock malfunction.
Remedy:
1. Check that, when the loading table is closed, the switch is mechanically activated (run diagnostic). 2. Check the wiring and plugs. 3. Replace the safety interlock.
Description:
Wiper input motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
Causes:
a. Input motor drive PCA wiring/cabling problem b. Input motor drive PCA malfunction
Remedy:
1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.
Code: 47.05.15:04
Description:
Wiper output motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
Causes:
a. Input motor drive PCA wiring/cabling problem b. Input motor drive PCA malfunction
Remedy:
1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.
Code: 48.00.00:01
Description:
PPS misalignment. Run diagnostics to recover PPS subsystem. If the problem persists, call hp service. The relative movement of one of the PPS modules with respect to the other is incorrect, which means that there is danger of a misalignment of the complete system. With this system error the system is protecting itself to prevent any possible damage. This system error can also happen when the distance between the homing position and the engage position is more than 7 mm.
Causes:
a. A trapped obstruction has damaged the power transmission and has broken the mechanical power chain. b. Moving down a homing sensor has been activated or the PPS switch has failed.
Remedy:
1. Restart the printer. 2. Try to move the carriage beam to the normal position (from the Internal Print Server or Print Care). If it is still failing, reboot in diagnostic mode and perform the same operation from Print Care. 3. From the diagnostic mode, perform the switch diagnostic, testing the four different homing switches of the PPS. 4. If the carriage beam is misaligned, perform a manual alignment by removing the PPS motor and turning the PPS gear system until they are aligned. 5. Check that all the PPS supports are touching the scan axis. 6. Check whether any object is trapped between the scan axis and PPS support.
Code: 48.01.01:01 ... 48.01.04:01
Description:
Servo shutdown PPS X not usable, but printing enabled/disabled depending on PPS value. If the problem persists, call your service representative. The meaning of X is: 1 = front right motor 2 = rear right motor 3 = rear left motor (IDS side) 4 = front left motor (IDS side) An error in the closed-loop control (servo control) of the PPS system has occurred. This error indicates that the PPS system is not moving as expected in closed-loop control. The servo-controlled movements consist of applying a specific PWM to a motor (a certain amount of energy) and receiving the feedback of an encoder about the actual movement of the motor after applying that specific PWM. Therefore, if after applying a specific PWM the encoder does not register the expected number of encoder counts (movement), the system will produce this error. Also if the PWM values come out of a certain range of values for the movement (i.e too high PWM to obtain a movement), this error is produced.
Causes:
a. PWM signal not supplied to motor. PWM generator (driver) failure, motor failure, cable failure, or disconnected. b. Encoder signals indicating the movement not registered. Encoder disconnected, encoder broken or failed, cable disconnected, or the electrical system receiving the encoder signal has failed. c. PWM is too high due to a mechanical failure. Mechanical system jammed, mechanical system broken or loose. d. PPS system fuse failure. Contact between mechanical system fuse and the motor module.
Remedy:
1. Check the connection of PPS motor power cable and encoder cables. 2. Check that power is supplied to the encoder PCA (LED in the main interconnect). 3. With PPS in the high position, unscrew the X-Y bushing, and check that it can move smoothly through the column. The screwdriver needs to be long. 4. With the PPS in the low position, remove the bottom stopper to the PPS screw (may need to remove the left and right curing module). 5. Remove each PPS screw with a flat screwdriver and then grease the parts. Check that there are no obstructions. 6. If you find plastic or metal obstructions, you will have to remove the corresponding PPS motor assembly later to clean it too. 7. If the high friction error continues, swap the PPS screw from one to the other, and check whether the failure is following the PPS screw. 8. Check mechanical blocking status in the system fuse.
Code: 48.01.01:02 ... 48.01.04:02
Description:
Movement X test fault. Subsystem disabled, but printing may be possible. If not, run diagnostics. If the problem still persists, call hp service. The meaning of X is: 1 = front right PPS movement test fault 2 = rear right PPS movement test fault 3 = rear left PPS movement test fault 4 = front left PPS movement test fault During start-up the printer produces an automatic check by making a small movement forwards and backwards to check the main system functionality (motor moves, encoder signals are received). This error is produced when this test fails. As the movement is very small, this error usually represents a critical error such as cables disconnected, motor failure, or a PCA fault.
Causes:
a. Cable connection failure b. Rotor of the motor blocked c. Motor failure/encoder d. Main interconnect board failure (for the right PPS systems) e. Remote controller failure (for the left PPS systems)
Remedy:
1. Check correct connection of PPS motor power cable and encoder cables. 2. Check that the motor is not blocked by anything. 3. Perform the PPS motor diagnostic test. 4. Check mechanical blocking status in the mechanical movement limiter. 5. Replace the PPS motor together with the encoder system and cabling. 6. Replace the main interconnect board or the remote controller board, depending on which part has failed.
Code: 48.02.01:40 ... 48.02.04:40
Description:
Servo X current out of range. Run diagnostics. If the problem still persists, call your service representative. The meaning of X is: 1 = front right PPS 2 = rear right PPS 3 = rear left PPS 4 = front left PPS
Causes:
a. Environmental conditions of PCA driver b. Overworking conditions of driver in the PCA c. Main interconnect board failure (for the right PPS systems). d. Remote controller failure (for the left PPS systems)
Remedy:
1. Perform carriage beam system recovery. If this is not possible, recover the system manually by removing the motor and aligning the PPS by hand. 2. Perform PPS motor diagnostic test. 3. Check correct connection of PPS motor power cable and encoder cables. 4. Perform move to load position and check the average and maximum points of PWM values for high constant values of friction. If the values are very high, grease the PPS system. If the system error persists, replace the PPS motor mount unit that fails. 5. Replace the main interconnect board or the remote controller board, depending on the failing side. œ E-cabinet PPS control motors: main interconnect œ IDS PPS controlled motors: remote controller board
Code: 48.05.3X:04
Description:
Driver motor PCA X communication issue. Run diagnostics to recover the PPS subsystem. If the problem persists, call your service representative.
Causes:
a. Cabling/wiring problem b. E-box problem c. Driver motor PCA problem
Remedy:
1. Check wiring. 2. Run the subsystem diagnostics for PPS and e-box. Replace the faulty part.
Code: 49.01.01:01, 49.01.02:01
Description:
X = 1 left, X=2 right bar aerosol removal fan fault detected. Run subsystem diagnostic to check them. If any fan doesn't work, call your support representative. The aerosol produced while printing may affect print quality. The aerosol can make other parts of the printer dirty, such as encoders or sensors, and create spontaneous failures. You should repair the problem as soon as possible.
Causes:
a. The carriage has two fan arrays with 5 fans to each array. The fans have a fault signal which is activated when the fan is powered but not rotating. Fans or arrays not connected will not display this error. b. One of the fans burned or failed. c. Carriage interconnect power fault (24 V) d. Carriage interconnect driver fault e. Data cable failure f. Printhead interconnect
Remedy:
1. Check whether the fans are rotating when they are activated. Perform diagnostics. 2. Replace the aerosol fans. 3. Ensure 24 V are reaching the carriage interconnect: see the 24 V LED. 4. Replace the carriage interconnect. See Carriage interconnect PCA. 5. Swap fan array connections and perform the fan array diagnostic test to check which fan has failed. 6. Swap over data cables to confirm a data cable failure, replace the failed data cable. 7. If there is a signal failure, swap over the printhead interconnects 2 and 3, then recheck and confirm the error, and replace the faulty printhead interconnect.
Code: 49.02.01:02
Description:
Left or right bar aerosol removal nozzle clog detected. Ensure that aerosol removal air inlet is clean.
Causes:
a. Nozzle/filter clogged b. Pressure sensor clogged/failing or connections damaged
Remedy:
1. Check and clean the inlet. 2. Check and/or replace the filter. 3. Check the pressure sensor and its connections.
Code: 49.02.01:07
Description:
Left or right bar aerosol removal filter almost full. Replace it with a new one as soon as possible.
Causes:
Remedy:
Run subsystem diagnostic.
Code: 49.02.01:09
Description:
Left or right bar aerosol removal filter not present. Check that the filter is in place. If the filter is already installed, run diagnostic.
Causes:
Having set high fan PWM pressure, the value is low.
Remedy:
1. Check that the filter is present. 2. Check the box sealing. 3. Run subsystem diagnostic.
Code: 49.02.02:02
Description:
Left or right bar aerosol removal nozzle clog detected. Ensure that aerosol removal air inlet is clean.
Causes:
a. Nozzle/filter clogged b. Pressure sensor clogged/failing or connections damaged
Remedy:
1. Check and clean the inlet. 2. Check and/or replace the filter. 3. Check the pressure sensor and its connections.
Code: 49.02.02:07
Description:
Left or right bar aerosol removal filter almost full. Replace it with a new one as soon as possible.
Causes:
Remedy:
Run subsystem diagnostic.
Code: 49.02.02:09
Description:
Left or right bar aerosol removal filter not present. Check that the filter is in place. If the filter is already installed, run diagnostic.
Causes:
Having set high fan PWM pressure, the value is low.
Remedy:
1. Check that the filter is present. 2. Check the box sealing. 3. Run subsystem diagnostic.
Code: 49.03.01:09
Description:
Left or right bar aerosol removal pressure sensor not connected. Run subsystem diagnostic to check them. If problem is confirmed call support.
Causes:
a. Pressure sensor tube is not connected. b. Pressure sensor is not connected to Sinatra PCA. c. Sinatra PCA is failing.
Remedy:
1. Run subsystem diagnostic. 2. Check tube connection. 3. Check sensor cable. 4. Replace Sinatra PCA.
Code: 49.03.01:31
Description:
Left or right bar aerosol removal negative pressure detected. Run subsystem diagnostic.
Causes:
a. The pressure sensor tube is connected to the wrong side of the sensor. b. The pressure sensor is failing. c. The Sinatra PCA is failing. d. The aerosol fan is installed in the reverse direction.
Remedy:
1. Run subsystem diagnostic. 2. Check that the pressure sensor tube is in the right position. 3. Check that the pressure sensor is working. 4. The drying PCA is failing, run drying diagnostics before replacing it. 5. Check that the aerosol fans are correctly installed.
Code: 49.03.01:32
Description:
Left or right bar aerosol removal pressure value too high. Run subsystem diagnostic.
Causes:
The pressure value is out of the pressure sensor range of measurement.
Remedy:
1. Run subsystem diagnostic. 2. Replace the pressure sensor. 3. Replace the Sinatra PCA.
Code: 49.03.01:33
Description:
Left or right bar aerosol removal pressure value too low. Run subsystem diagnostic.
Causes:
The most probable cause of this error is that the tube that connects the pressure sensor (Sensirion SDP1000- L05) to the aerosol removal box is disconnected or pinched. The sensor is located near the right bar aerosol removal box, and the tube should be connected from the sensor inlet marked as Lo to the inlet at the bottom of the aerosol removal box: œ The tube should not be pinched. œ The tube should go up to the full length of the inlets at the sensor and the box. If the tube is properly connected at both inlets, make sure that it is not pinched by any other element in the carriage. If the pressure sensor reading is too low, the aerosol removal bar will work at full power (the module will be very noisy) and there may be small errors in dot placement that could produce grain.
Remedy:
1. Run subsystem diagnostic. 2. Check that all tubes are properly connected and not pinched. 3. Check cable connections. 4. Replace the sensor.
Code: 49.03.02:09
Description:
Left or right bar aerosol removal pressure sensor not connected. Run subsystem diagnostic to check them. If problem is confirmed call support
Causes:
a. Pressure sensor tube is not connected. b. Pressure sensor is not connected to Sinatra PCA. c. Sinatra PCA is failing.
Remedy:
1. Run subsystem diagnostic. 2. Check tube connection. 3. Check sensor cable. 4. Replace the Sinatra PCA.
Code: 49.03.02:31
Description:
Left or right bar aerosol removal negative pressure detected. Run subsystem diagnostic.
Causes:
a. The pressure sensor tube is connected to the wrong side of the sensor. b. The pressure sensor is failing. c. The Sinatra PCA is failing. d. The aerosol fan is installed in the reverse direction.
Remedy:
1. Run subsystem diagnostic. 2. Check that the pressure sensor tube is in the right position. 3. Check that the pressure sensor is working. 4. The drying PCA is failing, run drying diagnostics before replacing it. 5. Check that the aerosol fans are correctly installed.
Code: 49.03.02:32
Description:
Left or right bar aerosol removal pressure value too high. Run subsystem diagnostic.
Causes:
The pressure value is out of the pressure sensor range of measurement.
Remedy:
1. Run subsystem diagnostic. 2. Replace the pressure sensor. 3. Replace the Sinatra PCA.
Code: 49.03.02:33
Description:
Left or right bar aerosol removal pressure value too low. Run subsystem diagnostic.
Causes:
The most probable cause of this error is that the tube that connects the pressure sensor (Sensirion SDP1000- L05) to the aerosol removal box is disconnected or pinched. The sensor is located near the right bar aerosol removal box, and the tube should be connected from the sensor inlet marked as Lo to the inlet at the bottom of the aerosol removal box: œ The tube should not be pinched. œ The tube should go up to the full length of the inlets at the sensor and the box. If the tube is properly connected at both inlets, make sure that it is not pinched by any other element in the carriage. If the pressure sensor reading is too low, the aerosol removal bar will work at full power (the module will be very noisy) and there may be small errors in dot placement that could produce grain.
Remedy:
1. Run subsystem diagnostic. 2. Check that all tubes are properly connected and not pinched. 3. Check cable connections. 4. Replace the sensor.
Code: 50.00.01:00
Description:
OMAS is not tracking substrate. This error is triggered when the OMAS is disconnected as the result of a failed calibration or repeated navigation failures during a plot. The error is logged in a file.
Causes:
a. Substrate not navigable b. OMAS window dirty c. OMAS failure
Remedy:
1. Check whether the substrate type is transparent or lacks sufficient features to be read by the OMAS. If this is the case, turn off the OMAS for that substrate type. 2. Clean the OMAS window. See the user’s guide. 3. Replace the OMAS platen assembly
Code: 50.00.01:89
Description:
Double-sided only, cannot find the registration line. Reload substrate. If error persists, run diagnostics.
Causes:
a. Substrate bubble b. Dirty sensor c. Faulty sensor
Remedy:
1. Check that the substrate is navigable, properly loaded, and flat over the sensor. 2. Run the OMAS cleanliness diagnostic and clean it if necessary. 3. Replace the OMAS.
Code: 50.01.01:00
Description:
OMAS doesn't see fiducials.
Causes:
a. Substrate bubble b. Dirty sensor c. Faulty sensor
Remedy:
1. Check that the substrate is navigable, properly loaded, and flat over the sensor. 2. Run the OMAS cleanliness diagnostic and clean it if necessary. 3. Replace the OMAS.
Code: 50.01.01:01
Description:
OMAS opti-electronics error (cable or mini-PCA at sensor). OMAS disabled. But the printer can still print. Run diagnostics and/or call your support representative. Critical error detected on the OMAS controller board. This failure occurs only during the OMAS controller selftest (when the printer starts).
Causes:
a. Sporadic failure b. Failure in OMAS controller
Remedy:
1. Restart the printer. This may be sufficient in some cases. 2. If the error is persistent, you can continue printing by turning off the OMAS. 3. Check the OMAS controller board to make sure that everything is correctly connected and undamaged. 4. Replace the OMAS and vacuum control box.
Code: 50.01.01:77
Description:
OMAS window dirty. OMAS disabled, but the printer can still print. Run diagnostics and/or call support.
Causes:
a. OMAS is dirty. b. OMAS is not properly connected. c. OMAS is faulty. d. OMAS PCA is faulty.
Remedy:
1. Check and clean the OMAS window. 2. Run subsystem diagnostics. 3. Check connections. 4. Replace OMAS and/or OMAS PCA.
Code: 50.03.01:01
Description:
OMAS controller operational failure. Substrate advance closed loop lost. Run diagnostic and call support if the problem persists.. The OMAS is disabled, and the printer tries to continue printing. The OMAS will be re-enabled at the next start-up.
Causes:
1. Sporadic failure 2. Internal firmware error in OMAS controller 3. OMAS controller failure
Remedy:
1. Restart the printer. This may be sufficient in some cases. 2. If the error is persistent, it is possible to continue printing by turning off the OMAS. However, we recommend solving the system error to obtain the full range of printer features. 3. Replace the OMAS and vacuum control box. 4. Replace the OMAS cable
Code: 50.03.01:03
Description:
OMAS firmware version mismatch. OMAS disabled, but the printer can still print. Check that your firmware is up to date.. The system automatically updates the internal firmware when a mismatch occurs; therefore this error is displayed only if the internal system has been corrupted and an update is not possible.
Causes:
Failure in OMAS controller
Remedy:
Replace the OMAS and vacuum control box.
Code: 50.07.01:04
Description:
OMAS controller CAN communication error. Substrate advance closed loop lost. Run diagnostic, and call your support representative if the problem persists.. Failure in communication with the OMAS controller board via CAN from the main interconnect board.
Causes:
a. OMAS controller power failure b. CAN cable line failure œ From main interconnect board to OMAS controller (cable disconnected or failed) œ From upper engine PCA to main interconnect board c. Vacuum controller PCA CAN line failure d. OMAS controller failure
Remedy:
1. Perform the power diagnostics procedure to supply 24 V power. Check power LEDs on the vacuum controller. If the LEDs are off, check power arrival in the power connector (GND, 5 V and 24 V). 2. If power does not arrive, check cable connections in the main interconnect board and ensure voltages are coming from the main interconnect board connector. 3. If power does not leave the main interconnect board, remove the main interconnect board cover and ensure all power LEDs are on. 4. If all the main interconnect board power LEDs are not on, check power arrival to the main interconnect board, check cable integrity and connectors. 5. If no problem with the cables or connectors is found, replace the main power supply. See E-box PSU. 6. If power arrives to the main interconnect board, replace the main interconnect board. 7. Check data cable connections. 8. Any LAN cable with the necessary length can be used to perform troubleshooting. Replace the cable and restart the printer. If the problem is the LAN cable, hp recommends that you replace it with the appropriate hp service part. 9. Disassemble the OMAS and vacuum PCA box and ensure all connections are correct. 10. Replace the OMAS and vacuum control box.
Code: 51.01.00:92
Description:
Main window is open. Close the windows to continue printing. If the problem persists, run diagnostic to identify problem.
Causes:
a. Main window is open or switch finger is missing or damaged. b. Switch is not connected or wiring is damaged. c. Switch is faulty.
Remedy:
1. Check that, when the window is closed, the switch is mechanically activated. 2. Check the wiring and plugs. 3. Replace the switch.
Code: 51.02.00:92
Description:
Front cover is open. Close the front cover to continue printing. If the problem persists, run diagnostic to identify problem.
Causes:
a. Front cover is open or safety interlock finger is missing or damaged. b. Safety interlock is not connected or wiring is damaged. c. Safety interlock malfunction.
Remedy:
1. Check that, when the front cover is closed, the switch is mechanically activated (run diagnostic). 2. Check wiring and plugs. 3. Replace the safety interlock.
Code: 51.03.00:92
Description:
Loading table is not closed. Close loading table to continue printing. If the problem persists, run diagnostic to identify problem.
Causes:
a. Loading table is open or safety interlock finger is missing or damaged. b. Safety interlock is not connected or wiring is damaged. c. Safety interlock malfunction.
Remedy:
1. Check that, when the loading table is closed, the switch is mechanically activated (run diagnostic). 2. Check the wiring and plugs. 3. Replace the safety interlock.
热门图文