Hp laserjet 2420dn has vertical black lines

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Hp laserjet 2420dn I have been getting these vertical black lines on all of my print jobs for a while now. They are about 1/4 of the way in from the left side of the page.

I admit to being a novice when it comes to printers. Is there an easy way to fix this? Does it need a cleaning? Should I call in an expert?


hp常见故障问题解答 FK7L3LB4  2013-4-2 6:47:53 


    Could be either the toner cartridge or the fuser. Best way to tell is with a half-stop test. Load paper into the Manual Feed tray in front and send a job. Watch the page and when the tail end just enters into the printer, quickly open the lid and remove the cartridge. If you see the lines on the page inside, then it's a bad toner cartridge. If not, then it's the fuser assembly. This site has both available and video instructions and parts for repairing the fuser assembly.



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苏州hp售后维修站 互动 FK7L3LB4  2013-4-2 6:47:53 

    Could be either the toner cartridge or the fuser. Best way to tell is with a half-stop test. Load paper into the Manual Feed tray in front and send a job. Watch the page and when the tail end just enters into the printer, quickly open the lid and remove the cartridge. If you see the lines on the page inside, then it's a bad toner cartridge. If not, then it's the fuser assembly. This site has both available and video instructions and parts for repairing the fuser assembly.



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