Epson Stylus CX4450 can't recognize Epson ink cartridge

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Epson printer can't recognize Epson ink cartridge

Epson Stylus CX4450 printer. After one Black ink cartridge was expended, I bought new genuine ink cartridge from Epson. But, this ink cartridge was not recognized by printer. It gave me error message, "The installed ink cartridge is incompatible with this printer", and it asked me to replace it.

However, I found that Epson printer software (status monitor) can correctly display this new ink cartridge information, including ink type, carridge code, and production date. Another fact is that printer can still correctly recognize the old ink cartridge.

I can make sure that this problem was not caused by my operation error and the new ink cartridge was not damaged.


epson常见故障问题解答   2013-4-1 7:59:23 


    The problem with new Epson printer, is that Epson changes the firmware generation every once in a while. In addition to that, the compatible cartridges that are available today won't work for a rececnt printer even if the cartridges have the same part number. This is because Epson changes the information in the chips on the purpose to sell more cartridges.
I hve heard that through internet, your printer may receive a firmware up date and consequently the non original cartridges installed will stop working!!!
I am currently looking for a way to stop this update from been done. If you find any information, please let me know.

I know this won't correct your problem since you need to get more recent cartridges generation ( newest chips).


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苏州epson售后维修站 互动   2013-4-1 7:59:23 

    The problem with new Epson printer, is that Epson changes the firmware generation every once in a while. In addition to that, the compatible cartridges that are available today won't work for a rececnt printer even if the cartridges have the same part number. This is because Epson changes the information in the chips on the purpose to sell more cartridges.
I hve heard that through internet, your printer may receive a firmware up date and consequently the non original cartridges installed will stop working!!!
I am currently looking for a way to stop this update from been done. If you find any information, please let me know.

I know this won't correct your problem since you need to get more recent cartridges generation ( newest chips).



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