Firmware damaged - Brother MFC 9840 CDW

更新时间:2024/3/28 15:33:46,view:296

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I accidently turned off the printer (Brother MFC 9840CDW) while it was doing a "program update." This has screwed up the firmware.

Reset does not work. I can't download a firware update from Brother because the printer is not recognized in its damaged state. When I plug in the printer it beeps and the LCD displays a series of blocks across the top row of the LCD screen.

How can I reset, reload, update the firmware?

I called Brother tech help 3 times, they can't seem to fix it. There has to be a way to reprogram the firmware. Is there a memory chip I can remove?

Any ideas would be appreciated.
常见故障问题解答  2010-5-6 22:30:46 
 According to Brother the only fix is to replace the PCB (printer control board) at a cost of over $500 installed.




苏州售后维修站 互动  2010-5-6 22:30:46 
 According to Brother the only fix is to replace the PCB (printer control board) at a cost of over $500 installed.

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