Paper jams and Z folds on hp Laserjet P4014

更新时间:2024/3/27 3:28:15,view:761

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We have a Laserjet P4014 that is out of warranty, has a page count of 165000, and recently put a maintenance kit into.

We have been experiencing paper jams in the area where the paper is fed from the main 500 sheet tray (tray 2) into the printer. Sometimes these jams are difficult to remove in one piece.

Additionally, we have been seeing occasional Z folds, where it will grab the paper on a print job, z fold it in the middle of the page horizontally ,will feed through the printer, then the printer will grab a second page and print the job on that one.

The printer event log is filled with:
paper feed 1 - paper late jam, (13.30.00)
printer could not automatically eject paper (13.20.00)
paper feed 1 - paper stopped jam (13.02.00)

Any suggestions on the root cause of this? Input on what parts to throw at is are appreciated, like I mentioned earlier, I put a maintenance kit in it about 10K-30K pages ago due to the fuser rollers going out.




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