HP 3700 error message 41.3
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I get the error message 41.3; unexpected format in tray 2 although the paper and tray settings are ok.How to locate the faulty part that brings out this error? Any help will be apriciated.
Thanks in advance
hp常见故障问题解答 2010-4-21 19:59:17
If the problem is in tray 1, then the PS1 paper tray sensor is defective, which would require replacement of the entire pick-up/feed assembly.
If the problem is in tray 2, then check the PS2 paper tray sensor, which is next to tray 2 pickup roller. Maybe some paper dust is blocking the sensor. Use a wee bit of compressed air to blow it out.
售后技术交流平台 2016-11-22 21:34:12
VERY GOOD
Thanks in advance
hp常见故障问题解答 2010-4-21 19:59:17 If the problem is in tray 1, then the PS1 paper tray sensor is defective, which would require replacement of the entire pick-up/feed assembly.
If the problem is in tray 2, then check the PS2 paper tray sensor, which is next to tray 2 pickup roller. Maybe some paper dust is blocking the sensor. Use a wee bit of compressed air to blow it out.
Otherwise, you might have a bad DC controller PCB.
售后技术交流平台 2016-11-22 21:34:12 VERY GOOD
苏州hp售后维修站 互动 2010-4-21 19:59:17 If the problem is in tray 1, then the PS1 paper tray sensor is defective, which would require replacement of the entire pick-up/feed assembly.
If the problem is in tray 2, then check the PS2 paper tray sensor, which is next to tray 2 pickup roller. Maybe some paper dust is blocking the sensor. Use a wee bit of compressed air to blow it out.
Otherwise, you might have a bad DC controller PCB.
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