hp Laserjet 1100 - Blank page out put problem

更新时间:2024/3/18 13:26:46,view:325

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 hp LaserJet 1100 is not printing anything and returns blank page. Toner was taken to vendor place. To fix the problem toner was refilled, drum was changed and test page printing showed 100 % good result.

Strange facts about the scenario are as under:

- Printer did print a few pages at home after that there was blank page out put .

- Printer's vendor serviced printer, cleaned it thoroughly and also checked if there was any cable or connection was loose.
Printer was tested at Vendor's lab and result was fine.

- When checked at home it was giving blank page out put agin.

- To overcome any bias power cable was changed at home , paper was also changed to see if result could be improved , none of these changes worked.

- Printer's out put is still blank sheets of paper.

- Fault is unkown for both , vendor and user.

Any help to fix the problem would be appreciated.

hp常见故障问题解答  2010-4-12 20:36:50 
 Since it worked at your vendors location, the problem sounds like the printer is getting bad data from your computer.The first thing I would try would be a new data cable.Then I would try to print a test page from the printer driver.If that came out blank, then I would try a test page from the printer.If not, then you have a software issue.If the test page from the printer came out blank, then talk to your vendor again. If not, uninstall your driver and re-install it.



苏州hp售后维修站 互动  2010-4-12 20:36:50 
 Since it worked at your vendors location, the problem sounds like the printer is getting bad data from your computer.The first thing I would try would be a new data cable.Then I would try to print a test page from the printer driver.If that came out blank, then I would try a test page from the printer.If not, then you have a software issue.If the test page from the printer came out blank, then talk to your vendor again. If not, uninstall your driver and re-install it.

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